Had a Breville Cafe Roma which produced great espressos and americanos. However it packed up after 6 months and I was given a Cafe Venezia as a replacement. The coffee was always luke warm even though I pre-heated the cups and stainless steel filter. I tried 3 different coffee blends (including Illy) and always ended with the same result ie very weak coffee with no body to speak of. Was a disappointment compared with the Cafe Roma. After 2 days the machine exploded twice. Refer to this video. In addition, i got more frothy milk from blowing through a straw than the machine wand could ever produce! In conclusion, if all you want is a good looking stainless steel coffee machine then get the Breville Cafe Venezia. However, if you want a coffee machine which produces cofffee shop quality coffee then look elsewhere!